At&t Retirement Benefits Phone Number


Cvs Caremark Prescription Drug Coverage

AT& T Retiree’s and the AON Health Exchange Transition

CVS Caremark

  • Understand how your prescription drug coverage works
  • Prescription coverage and pricing information, including comparisons for brand-name and generic medications received through mail order and retail
  • Access claims information

CVS Caremark Mail Service Pharmacy

Find lower-cost options for the medications you currently take on an ongoing basis

  • Refill prescriptions and check order status
  • Pick up prescriptions or have them shipped to you
  • Talk to a pharmacist and nurse specially trained in your condition
  • Access injection training, home infusion and other services
  • Understand how your life insurance coverage works
  • Request conversion
  • Request or update beneficiary forms


MetLife Group Universal Life Insurance

  • Get answers to questions related to the GUL products
  • Request conversion
  • Request or update beneficiary forms
  • 1-800-523-2894

MetLife Long-Term Care Insurance

  • Understand how your LTCI coverage works
  • Note: Plan closed to new entrants



Added Benefits

For identity theft protection services, auto and home insurance and pet insurance enrollment and questions, and Vision Discount Program questions

For confidential and free assistance resolving medical claims issues

  • 1-888-232-4111

Where To Obtain At& t Pension And Benefit Information

With a 30+-year history of helping AT& T employees, we consider ourselves experts on all things related to AT& Ts retirement benefits. We even wrote the book on it! Every week, people from across the country contact us with questions about retiring from the company.

Sometimes, however, were unable to fully assist those looking for specific personal information that we cant access. For example, former employees who worked briefly at AT& T many years ago and want to know if theyre eligible for a pension. Or, a deceased employees child or spouse searching for their loved ones benefit information.

What we can do is send people in the right direction. If you need personal AT& T pension or benefit information, here are the places to find it.

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Opinion: At& t Turning Its Back On Retirees

How the Number 75 Affects Your AT& T Retirement Benefits

An AT& T retail store in Miami.

In the days and months of the worst pandemic this country has suffered in modern times, AT& T has pulled the rug out from most of its retirees. The corporation that prided itself on being the leader in the marketplace has determined it is better to be further down the ladder. We are referring to the recent decision to reduce and, in some cases, eliminate life insurance plans that have been in place for over 20 years for most of their older retirees.

AT& T, when expressing this elimination of this benefit for retirees, stated that it was being done to manage their investments in new benefits. Those new benefits cited in the letters would only be applicable to current employees.

The announcement also stated retirees would be given a one-time opportunity to purchase life insurance at lower rates in the fall. Benefit managers and insurance agents cite group buying, but discounted rates for life insurance have been around for years. There is no way that many folks will now at this time of life with preexisting conditions be able to afford to purchase new plans, no matter the discounts.

And now as we enter our later years, they reduce the life insurance provisions along with the ongoing reductions in health care coverage. Again, it was part of our total compensation packages. AT& T can say health plans and life insurances are not protected under ERISA all they want. But when is your word your bond, AT& T?

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We Are Union We Are Family We Are Proud

All numbers are toll free:If you have a number that you would like to see included, and we will add it!Acordia 1-866-444-5207

– to view enrollment and personalized health and welfare benefits information – contains info on at& t benefits

AT& T Benefits – 1-877-722-0020. AON Hewitt # is 800-928-8027

Careplus – 877-261-3340

BELLSOUTH PARTICIPANT SERVICE CENTER :All Savings Plans 1-866-697-1006BLUE CROSS AND BLUE SHIELD OF Illionis :Customer Service: 1-800-621-7336For employee cell phone disount with AT& T –

Fidelity – 1-800-416-2363BLUE CROSS AND BLUE SHIELD OF Alabama :Claims and other coverage information 1-800-292-8802Claims and other coverage information 1-800-272-5218Claim forms, SPD, Duplicate ID cards 1-800-633-8915CIGNA HEALTHCARE:Dental Claims and Information 1-888-722-5505

At& t Announces Retiree Benefit Reductions Effective Jan 2022

AT& T recently announced a reduction in retiree benefits to become effective in January 2022. The changes impact both legacy and non-bargained employees, and may have major implications for prospective AT& T retirees.

Disclosure: The Retirement Network and AT& T are not affiliated in any way. The opinions voiced in this material are for general information only and are not intended to provide specific advice or recommendations for any individual. All performance referenced is historical and is no guarantee of future results. All indices are unmanaged and many be invested into directly. Stock investing involves risk including loss of principal. Bonds are subject to market and interest rate risk if sold prior to maturity. Bond values will decline as interest rates rise and bonds are subject to availability and change in price. Government bonds and Treasury bills are guaranteed by the US. government as to the timely payment of principal and interest and, if held to maturity, offer a fixed rate of return and fixed principal value.

This material was created for educational and informational purposes only and is not intended as ERISA, tax, legal or investment advice. If you are seeking investment advice specific to your needs, such advice services must be obtained on your own separate from this educational material.

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At& t Retiree Benefits 2021

AT& T recently announced fairly significant changes to its retirement benefit policies. While AT& T employees are most likely aware of these changes, you may be uncertain of what they really mean for you and your retirement plans. In the post below, we will break down the changes and our interpretation of them. Of course, AT& T does provide resources to help you understand your benefits and should be considered the ultimate authority on these changes. However, you are personally responsible for making the best choices for your own financial goals, ideally with the help of a financial advisor. In fact, research from the Employee Benefit Research Institutes annual survey shows that retirees rank financial planners as their number one retirement planning resource.

Continue reading to learn more about the upcoming changes, how theyll affect AT& T retirees, and your options for adjusting your retirement planning strategy.

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Careplus Overview & Benefits

Your benefits under the CarePlus Program includes both Experimental CarePlus and Expanded CarePlus.

Experimental CarePlus is an optional supplemental medical program designed to cover specific procedures not covered under AT& Ts basic medical programs. This program provides coverage for certain experimental or investigational treatments and services. Covered procedures and services are limited to those included on the Experimental CarePlus covered procedures and services list. Services are reviewed at least annually and procedures and services may be added, removed or modified. For example, if a Experimental CarePlus procedure is no longer considered experimental or investigational and becomes mainstream medical care, the procedure will be removed from the Experimental CarePlus coverage list and become a covered procedure under the basic medical programs.

Expanded Services provides coverage that AT& T determines may be beneficial to participants, including services like:

  • Hearing Aids
  • Dental Services Provided in a Medical Care Facility
  • Doula Services and Childbirth Classes

What Should At& t Employees Do To Maximize Retirement Benefits

Every situation is unique, and we always recommend working closely with a financial advisor that specializes in retirement and can guide you through your options. This will become especially important after retirement, when youll need to manage your funds closely to ensure a comfortable lifestyle. Working with an independent financial advisor ensures you benefit from a relationship that has only your best interests in mind, not those of the company.

These changes are hugely impactful to AT& T employees planning to retire this year or in the next few years. Many employees will likely consider retiring early this year to secure their benefits, including the higher pension calculation, subsidized health insurance, and others. This decision will depend on many factors, including your personal financial situation, lifestyle, and goals. Some considerations for employees that are potentially interested in retiring early may include

  • How soon will you be eligible for Medicaid?
  • Will retiring early result in enough additional money to surpass the money you would earn by continuing to work for a few more years?
  • Where will you save money by retiring early ?
  • What additional expenses will you have
  • Do you have any major expenses coming up, like home improvement or paying for a dependents college tuition?
  • Have you saved enough to continue enjoying your current lifestyle?

Key Contact Information

AT& T Benefits Center 877-722-0020

Fidelity Service Center Website


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A Comprehensive Guide To At& t Retirement Plans

According to the Employee Benefit Research Institute, 6 in 10 workers in the United States feel stressed when having to prepare for retirement. And while 7 in 10 report that they are prepared for life after their career ends, only approximately 1 in 4 feels very confident about their readiness.

If you are currently employed or were previously employed by AT& T or one of the regional Baby Bells, you are fortunate enough to have access to a reliable employer-sponsored retirement package. However, in order to understand the terms and conditions of the AT& T retirement plan, its necessary to conduct the research and speak with an experienced and trained plan administrator who has worked with current employees and retirees of the telecommunications firm, so that you can maximize the benefits of your pension & 401, allowing you to plan appropriately for your life after your career has come to its close.

An Overview of AT& T Retirement Plans

Eligibility & Calculation

The modified rule of 75 determines what benefits they qualify for like retiree medical, medicare plans, life insurance, retiree discounts. What year you started determines if you have a pension or not. They no longer offer pensions for new employees.

Retirement Age At least 25 yearsAt least 30 years

The Pension Benefit Plan: An Example

Note: If promoted, the employee could be eligible for another package, which would then require further calculating by their retirement plan advisor to determine the amount.


Bell Services Contact Information

How the Number 75 Affects Your AT& T Retirement Benefits
Telephone 1-888-400-0661
Calling collect from “out of the country” 514-395-7417

Here are some contact numbers for the various Bell Services

Basic Telephone Services
Services sans fil 1-800-667-0123
Telephone 1-888-391-0005

In Touch – Newsletter for Bell Canada Retirees


Bell Canada Pensioners

Quebec – 1-800-749-5953

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Update On Class Action Instituted Against Bell

On February 21, 2020, the appeal court rendered its decision which allowed the appeal and awarded judgment to the class action plaintiffs on behalf of all members of the class.

Bell had 60 days from the date of the Ontario Court of Appeal’s decision to apply for leave to appeal to the Supreme Court of Canada. We understand that Bell has sought an extension to this deadline of an additional 60 days.

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Now for the questions:

1. If workers were typically told they would receive $60K when they died , that would be an outstanding future liability of about $12 billion, correct?

This is incorrect, this is simple math that does not acknowledge the many employment and labor agreements we have with our employees are based on the programs of the various legacy companies that now constitute AT& T. The AT& T today is not the same company that existed more than 30 years ago. Furthermore, this oversimplification does not take into account common actuarial factors such as discount rate assumptions, the time value of money, and retiree demographics. The retirement benefit that was offered employees varied from company to company, changed over time and the liability was far less than the figure you cited.

2. Was the offer of the life insurance benefits contingent on people taking early retirement when offered?

We are proud to be one of fewer than 10% of Fortune 100 companies in America who offer company-sponsored life insurance and death benefits to our retirees. This life insurance benefit for retirees was a benefit offered to employees and unrelated in any way to early retirement or voluntary separation offers.

3. Offering life insurance benefits typically means funding an insurance program with the expectation that current dollars would grow. Did AT& T have an investment program?

4. How much is currently in the fund?

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Big At& t Retirement Benefit Changes For Management Employees

Major changes are coming to AT& Ts retirement benefits for management employees.

In mid-December, AT& T sent an email to many management employees announcing an adjustment to the way future pension credits are calculated, along with the elimination of retirement health insurance and a reduction in retiree life insurance.

These changes impact anyone who retires after December 31, 2021.

So, what does this all mean for you? Lets take a look.

What At& t Managers Should Do

AT& T Pension Lump Sum Interest Rates (February 2021)

These changes greatly impact management employees who have been planning to retire in the next year or next few years.

If that includes you, it may make sense to consider retiring in 2021 to ensure you can take advantage of the higher pension calculation and receive the pre-Medicare health subsidy.

We know, that is a big decision. With a 30+ year history of working with people like you, our goal is to help you understand how these changes impact your situation.

Thats why, to help you better understand your options, we are hosting a live webinar on Friday, January 22 at noon EST.

Well talk in more detail about what these changes mean, what to know about your pension and health coverage options and much more.

Please register. Bring your questions. And tell your co-workers!

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Updates For At& t Retirement Plans

In mid-December of 2020, AT& T notified impacted employees that future pension credits will be calculated differently moving forward and pre-Medicare health insurance will be eliminated. They also announced a reduction in retiree life insurance. These changes impact both management and bargainedfor employees who retire after December 31, 2021.

Firstly, pension accruals will be reduced moving forward. Fortunately, retirees vested pension benefits will remain unaffected. The annual basic and supplementary compensation credits for those in AT& Ts Legacy Management Program will be lower, and the amounts applicable to the work total salary and Pension Band Minimum formulas are being diminished for those in AT& Ts Nonbargained Program. In simple terms, management employees planning to retire after December 31, 2021 will receive a lower pension than they are eligible for under the current plan.

Secondly, for those who retire on or after January 1, 2022, the pre-Medicare medical and dental subsidy will be discontinued. While AT& T has historically covered a portion of healthcare costs for retirees, they will now have to enroll in the AT& T group medical and dental programs at full price until they qualify for Medicare. We suggest anyone planning to retire before Medicare eligibility look into less expensive options, like joining a spouses plan or researching alternative providers.

At& t Pension Calculation Change

First and foremost, changes to your pension. Essentially, the way your pension benefit is calculated will change and not in a good way.

Your vested pension benefit is not going away, but pension accruals are being reduced. For those in AT& Ts Legacy Management Program, both the annual basic and supplemental pay credits will be lower. For those in AT& Ts Nonbargained Program, the percentages applied to the career average compensation and Pension Band Minimum formulas are getting cut.

Keep in mind, these changes only apply to future pension accruals starting January 1, 2022. Pension benefits earned and accrued prior to this change are not impacted.

What this all means in simple terms is that management employees who retire in 2022 or later can expect a lower pension than they would have received under current calculation formulas.

If you want to see exactly how your pension will be impacted, Fidelity will be updating its estimator tool February 19.

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