Explore Customer Service Representative Salaries
Looking beyond Empower?
Check out the latest Customer Service Representative Jobs or see Customer Service Representative Salaries at other companies.
See if they’re hiring! Check out the latest Empower Jobs
CloseOutline of two peoples’ heads
-
Empower branding update!
30+ days ago0 Likes
- company-updates.categories.careers
Expanding Retirement Solutions Group seeks more than 325 entry-level and seasoned pros Opportunities for career growth combine with a client and community-minded mission An Empower Retirement unit that advises individuals on decisions about their retirement finances is recruiting both new and experienced team members seeking their first or next career move. Its really a pretty straight-forward and simple mission: We help working Americans have the best chance at achieving financial freedom and the opportunity to live out their dreams, said Carol Waddell, Executive Vice President, Retirement Solutions Group . RSG is aiming to add 325 associates by the end of the year. The opportunities vary from certified professionals to individual sales consultants to managers to entry-level customer support professionals.
30+ days ago
What Do I Request On The Call
After your identity is verified, youll be able to tell the customer service representative that you want to do a direct rollover. A direct rollover is where your funds are directly transferred to your new IRA provider. It often means the check is made out in the name of that IRA provider but for the benefit of you. This is generally the simplest approach. Your 401 provider will usually ask you for the name and mailing address of your new IRA provider and your new IRA account number. We also recommend that you take this opportunity to update your mailing address since they may have an old address for you. Thats because youll be sent additional documents, including a tax-related document known as a 1099-R that tells the IRS youre doing a tax-free rollover.
An indirect rollover is where funds are first transferred to you, or a check is made out in your name. You deposit the funds in one of your own accounts, but then you have 60 days to send that money on to your IRA account if you want the rollover to be tax-free. This can create a little extra work for you which is why most people opt for a direct rollover.
Have a rollover expert on the call with you! Capitalize can handle your 401-to-IRA rollover for you and set up a call with your provider walking you through each step along the way. Get started
Rising Interest Rates And Your Investment Portfolio
record inflation levelsEVALUATE YOUR ASSET ALLOCATION STRATEGY
- Corporate and government bond funds. Corporate bonds generally offer higher yields than government bonds because more risk is associated with corporate bonds. Government bonds are the more conservative option since theyre backed by the U.S. government and therefore less likely to default.
- Domestic and foreign bonds. Some bonds are issued in foreign markets and currencies. And because interest rates can differ from country to country, foreign bond exposure can help offset the impact of rising rates in the U.S. The value of foreign bonds can be affected by currency fluctuations, so its a good idea to fully understand any exchange rate risks.
- Term to maturity. Short- or intermediate-maturity bonds may be less impacted than longer-maturity bonds when rates start to rise.4,5 Thats because short-term bonds mature, or reach their end date, in less than five years. Long-term bonds take ten or more years to mature, so theres a greater chance interest rates could change during that time period.
THINK ABOUT YOUR LONG-TERM INVESTMENT STRATEGY
Read Also: Is Scottsdale A Good Place To Retire
How Much Does A Customer Service Representative At Empower Make
The typical Empower Customer Service Representative salary is $44,751 per year. Customer Service Representative salaries at Empower can range from $35,700 – $48,942 per year. This estimate is based upon 21 Empower Customer Service Representative salary report provided by employees or estimated based upon statistical methods. When factoring in bonuses and additional compensation, a Customer Service Representative at Empower can expect to make an average total pay of $45,305 per year.
How To Roll Over An Empower 401
If you have a 401 at Empower Retirement from a previous job, there are a few options for you to consider when doing a rollover. Depending on your plan, the process for Empower can be done over the phone or by filling out a form, and a check will either be mailed to your new account provider or sent directly to you to deposit into the new account.
Recommended Reading: Can I Retire With 500k In My 401k
How Long Do I Have To Deposit The Check
You should deposit the check you get right away. Even if the check is made out to your IRA provider , you should try to do it within 60 days of receiving it.
Get a prepaid envelope sent directly to your door with a tracking number! Start a rollover with Capitalize and well send you a prepaid priority mail envelope with detailed instructions to make sure your rollover is transferred successfully. Get started
Initiate Your Rollover With Empower
Youre making great progress. Youve confirmed key details about your 401 plan and you have an IRA to transfer your money into. The next step is to initiate your rollover with Empower. Empower has two methods for requesting a rollover to another institution:
Also Check: Do I Have Enough To Retire Early Calculator
Confirm A Few Key Details About Your Empower 401
First, get together any information you have on your Empower 401. Its okay if you dont have a ton, but any details like an old account statement or an offboarding e-mail from your former HR team can help. 401 paperwork can be confusing, so just focus on identifying the following items:
What Vladimir Putins Invasion Of Ukraine Could Mean For The United States
The recent news about Russias invasion of Ukraine has injected uncertainty into the market and may have you wondering how the U.S. economy could be affected. At this point, its impossible to know for sure what the long-term implications will be, but we do know this new uncertainty could mean we see even more volatility as markets seek to find a new equilibrium.Read on to learn whats going on with Russia and Ukraine and how your finances may be affected.Whats going on with Russia and Ukraine?Russian forces have invaded Ukrainian territory with the apparent goal of forcing a regime change in the country immediately to its southwest. It wasnt exactly a surprise: Russia had been massing troops and equipment at multiple sites along the Ukrainian border for months, and an attack in one form or another had been predicted by the intelligence community since at least January.So far, the U.S. and her allies have responded with economic sanctions and materiel support for Ukraine. The prospect of U.S. and NATO military forces entering the conflict as combatants has been ruled out unless Russian forces extend their invasion beyond Ukraines borders.
Investing involves risk, including possible loss of principal. This material is neither an endorsement of any index or sector nor a solicitation to offer investment advice or sell products or services. RO2056348-0222
Recommended Reading: Sunshine Retirement Living Charleston Sc
What If My Check Gets Misplaced Or Lost In The Mail
This unfortunately does happen every once in a while, but dont worry your money hasnt disappeared. If your check doesnt arrive then youll have to call your 401 provider again and ask them to issue a new one. Theyll place a stop on the first one, and nobody will be able to cash the first check since its generally made out to you or your IRA provider and will always stipulate that its for the benefit of or FBO, your name.
What Is A 401 Rollover
A 401 rollover is the technical term for transferring the money in an old 401 account to another retirement account. Most people who roll over end up transferring their 401 savings into a new or existing IRA .
Let Capitalize handle your 401 rollover for you, for free! Weve made it our mission to make the 401-to-IRA rollover process easy for everyone. Learn more
Also Check: Can You Retire On 250k
Financial Professionals Contact Request
Carefully consider the investment options objectives, risks, fees and expenses. Contact Empower Retirement for a prospectus, summary prospectus for SEC-registered products or disclosure document for unregistered products, if available, containing this information. Read each carefully before investing.
Securities, when presented, are offered and/or distributed by GWFS Equities, Inc., Member FINRA/SIPC. GWFS is an affiliate of Empower Retirement, LLC Great-West Funds, Inc. and registered investment adviser, Advised Assets Group, LLC. This material is for informational purposes only and is not intended to provide investment, legal or tax recommendations or advice.
IMPORTANT: The projections, or other information generated on the website by the investment analysis tool regarding the likelihood of various investment outcomes, are hypothetical in nature, do not reflect actual investment results and are not guarantees of future results. The results may vary with each use and over time.
Investing involves risk, including possible loss of principal.
Insurance products are issued by or offered through Great-West Life & Annuity Insurance Company, Corporate Headquarters: Greenwood Village, CO or in New York, by Great-West Life & Annuity Insurance Company of New York, Home Office: New York, NY. Guarantees are subject to the terms and conditions of the contract and the claims-paying ability of the insurer.
What Type Of Ira Should I Open
During the process of opening your new account, you may get asked which type of IRA youd like to open. You might see the following options: Rollover IRA, Traditional IRA, or Roth IRA. Heres how to pick the right one:
- If you had a Traditional 401 pick a Rollover IRA or, if thats not available, Traditional IRA or, if thats not available, just IRA. The only exception would be if youre considering a Roth conversion, but this is an advanced tax planning strategy that most people dont need to worry about.
- If you had a Roth 401 pick a Roth IRA. Youll need to match the Roth 401 to a Roth IRA for tax reasons.
- If your 401 has mixed assets youll need to open two IRAs, one Roth and one Traditional to for their respective assets.
Read Also: What Is The Average Retirement Savings
How Do I Choose An Ira Provider
Many financial institutions offer IRAs, including brokerage firms, banks, and newer fintech companies. In order to pick the best account for you, theres one up-front question to answer:
Do you want to make your own investment decisions, or would you rather have the investing decisions made for you so you can just set-it-and-forget-it?
If you want to make your own decisions, then what youll want is a self-directed IRA. That allows you to make your own trading decisions and invest in whichever financial securities youd like.
The key features to compare when choosing among self-directed IRAs include:
- What do you want to invest in? The exact investment options among IRA providers varies. Most of them allow you to invest in stocks, ETFs and options. Other specialized IRA providers will let you invest in private assets and cryptocurrency.
- Access to research and data. Some brokers provide access to premium research and data. If youre a more hands-on investor, this might be important to you.
- Ease of use while user interfaces are getting better across the board, newer fintech providers tend to be more popular with those who really value an intuitive app experience.
The key features to compare when choosing an automated account include:
Get matched with an IRA provider based on your preferences! If you choose to do an 401-to-IRA rollover, well match you with a provider based on your preferences as part of our rollover process.
Rolling Over Into An Ira
Well handle the entire process for you online, for free!
- Well help you choose an IRA provider if you dont already have one
- Customer support available if you have questions along the way
- We get paid by the IRA provider if you open an account so our service comes at no cost to you!
Weve laid out a step-by-step guide to help you roll over your old Empower 401 in five key steps:
You May Like: Active Retirement Communities In Oregon
Is There A Service Out There Than Can Handle This Process For Me
Yes thats where Capitalize comes in!
Weve made it our mission to make this process easier for everyone. If you choose to do a 401-to-IRA rollover, we can handle the entire process for you. Most of the process can be done online and our rollover experts will guide you through any of the manual parts.
Its 100% free to you .
Plan Sponsors Contact Request
Carefully consider the investment options objectives, risks, fees and expenses. Contact Empower Retirement for a prospectus, summary prospectus for SEC-registered products or disclosure document for unregistered products, if available, containing this information. Read each carefully before investing.
Securities, when presented, are offered and/or distributed by GWFS Equities, Inc., Member FINRA/SIPC. GWFS is an affiliate of Empower Retirement, LLC Great-West Funds, Inc. and registered investment adviser, Advised Assets Group, LLC. This material is for informational purposes only and is not intended to provide investment, legal or tax recommendations or advice.
IMPORTANT: The projections, or other information generated on the website by the investment analysis tool regarding the likelihood of various investment outcomes, are hypothetical in nature, do not reflect actual investment results and are not guarantees of future results. The results may vary with each use and over time.
Investing involves risk, including possible loss of principal.
Insurance products are issued by or offered through Great-West Life & Annuity Insurance Company, Corporate Headquarters: Greenwood Village, CO or in New York, by Great-West Life & Annuity Insurance Company of New York, Home Office: New York, NY. Guarantees are subject to the terms and conditions of the contract and the claims-paying ability of the insurer.
Recommended Reading: How To Know When To Retire From Work
Empower Field At Mile High
1 As of December 31, 2021.
2 As of December 31, 2021. Individuals and organizations refers to all retirement business of Great-West Life & Annuity Insurance Company and its subsidiaries and affiliates, including Great-West Life & Annuity Insurance Company of New York marketed under the Empower Retirement brand.
3 As of December 31, 2021. Information refers to the business of Great-West Life & Annuity Insurance Company and its subsidiaries, including Great-West Life & Annuity Insurance Company of New York and GWFS Equities, Inc. GWLAs consolidated total assets under administration were $1,180B. AUA is a non-GAAP measure and does not reflect the financial stability or strength of a company. GWLAs statutory assets total $75.9B and liabilities total $73.0B. GWLANY statutory assets total $4.1B and liabilities total $3.9B.
RO1984692-0122
Carefully consider the investment options objectives, risks, fees and expenses. Contact Empower Retirement for a prospectus, summary prospectus for SEC-registered products or disclosure document for unregistered products, if available, containing this information. Read each carefully before investing.
IMPORTANT: The projections, or other information generated on the website by the investment analysis tool regarding the likelihood of various investment outcomes, are hypothetical in nature, do not reflect actual investment results and are not guarantees of future results. The results may vary with each use and over time.
Advisors Brokers Consultants And Prospective Plan Sponsors Only
Please note the following contacts are unable to assist participants.
Large Markets Over $50 million in assets
Please consider the investment objectives, risks, fees and expenses carefully before investing. The prospectus contains this and other information about the investment options. Depending on the investment options offered in your Plan, your registered representative can provide you with prospectuses for any mutual funds any applicable annuity contracts and the annuitys underlying funds and/or disclosure documents for investment options exempt from SEC registration. Please read them carefully before investing.
IMPORTANT: The projections, or other information generated by the Empower Lifetime Income Score and/or the Empower Participant Experience regarding the likelihood of various investment outcomes, are hypothetical in nature. They do not reflect actual investment results and are not guarantees of future results. The results may vary with each use and over time.
Core securities, when offered, are offered through GWFS Equities, Inc. and/or other broker dealers.
GWFS Equities, Inc., Member FINRA/SIPC, is a wholly owned subsidiary of Great-West Life & Annuity Insurance Company. Representatives of GWFS Equities, Inc. are not registered investment advisors and cannot offer financial, legal or tax advice. Please consult with your financial planner, attorney and/or tax advisor as needed.
You May Like: States That Tax Military Retirement
